Your Gigabit Fiber Internet service includes a phone line that operates differently than a tradition Sonic ,https://www.sonic.com, Your Gigabit Fiber Internet service includes a phone line that operates differently than a traditional landline and will not function during a power outage. You can avoid losing phone service during a power outage by installing a backup power supply otherwise known as a UPS (Uninterrupted Power Supply) to power the network terminal during an outage. You can purchase a suitable UPS from any many retailers, including Amazon and Newegg or brick and mortar stores like Best Buy and Office Depot. Please note that you are responsible for monitoring and maintaining your UPS. If you already have a UPS installed this would be a good time to check to make sure it is in good working order. Specific UPS requirements and find more details are available here. ,https://www.sonic.com/fiber-phone-battery-backup, SONIC Home ,https://www.sonic.com, Business ,https://www.sonic.com/business, Sonic Fiber ,https://www.sonic.com/gigabit-fiber-internet, Support ,https://www.sonic.com/support, Members ,https://members.sonic.net, Separator CONNECT WITH US Contact Us Blog ,https://corp.sonic.net/ceo/, Phone 1-888-766-4233 ,tel:1-888-766-4233, SOCIAL Twitter ,http://www.twitter.com/sonic, Facebook ,https://www.facebook.com/sonicnet, Instagram ,https://www.instagram.com/sonic/, LinkedIn ,https://www.linkedin.com/company/sonicinternet, Separator Copyright 2024 Sonic All rights reserved.