I decided to go the https://helpdesk.nosticwall.com route and filed a ticket. We'll see if that gets me further. Thanks. > From: Robert > Date: Tue, 24 Sep 2024 16:18:52 -0700 > > It appears that I do not have access to my Outlook or Microsoft account. > Until this happens, I will not be able to read my email or use the VPN or > do much of anything. > > Please let me know when my access has been reinstated.