[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

RE: JIP JDO

From: Bulky Sent: Monday, August 24, 2026 4:58 PM To: 'http://dummy.us.eu.org/robert' <http://dummy.us.eu.org/robert> Subject: JIP JDO Hello, It was a pleasure to speak to you today. Please read the following instructions carefully and review the "Bulky/Junk" Item List provided next to confirm what is being picked up. IF YOU HAVE ANY QUESTIONS ABOUT THE ITEMS YOU HAVE SCHEDULED FOR PICK UP AND/OR THESE INSTRUCTIONS, YOU MUST CALL AND SPEAK WITH A CUSTOMER SERVICE REPRESENTATIVE AT 408-213-7800. Please Note: After your initial order placement, you are allowed to call back 1 time only for the purpose of adding items to the list. For the 1 time add on request, you can add up to 3 items. These limits are to protect logistical planning for the route. Scheduled Pick Up: MONDAY 8/31/2026 Address: Item(s): #3 BUNDLE OF SHED Bulky/JUNK PICKUP SET-OUT INSTRUCTIONS Bulky/Junk pick up service is item specific and the driver will only pick up items that have been listed. SETTING ITEMS OUT All pickups will occur between the hours of 6am and 6 pm on the day scheduled and confirmed by a CWS customer service representative All junk items scheduled for curbside pickup must be placed on the street blacktop and beside the curb near your recycling cart before 6:00 a.m. on the day of pick up. Items must not be placed in a driveway, lean on fences, cars, and/or private property. Items must be 3+ feet away from cars. * Customers residing in condominiums must set items next to their building garbage and recycling carts. You can add 3 additional items 2 BUSINESS DAYS prior to the collection date by calling customer service at 408-213-7800. To cancel a pickup, you must call by 3 pm on the business day before the pickup. All cancellations to Monday pickups must be made by 3:00 p.m. the Friday prior. Specific Guidelines Not meeting specific requirements will result in leaving the item behind. Please speak to a Customer Service Representative to discuss items not on the list. These requirements are for the safety of others while the truck is moving, the employees handling the material and minors that might play with items set out on the street. Item Condition: All items must be free of liquids (gas, oil, water, etc.), glass, feces, mold and loose debris. How to Bundle: Bundling is to wrap up or tie up your items for safe handling by our staff. The bundle must be wrapped or tied at both ends. We recommend the use of Duct Tape or small diameter rope (3/16-Inch (4.7 MM) to � Inch (6.4 MM) to bundle with. Duct Tape tends to be less expensive and easier to use than rope. A tight bundle is critical for a successful pickup. Larger diameter rope and twine do not maintain a tight bundles. Bed: Mattress and Box Spring will not be excessively wet, will be free of bed bugs, mold, and/or fecal matter. Compromised items will be left behind. Bed Frames have to be disassembled. Bed Rails (wood or metal) need to be bundled together at both ends with duct tape or rope. Wooden bed slats need to be bundled together following the "Wood" guideline. Headboard and Footboard can be unbundled. Wood: Needs to be bundled securely in bundles of 5 FT x 2 FT x 2 FT and under 60lbs. All nails and screws must be removed. Each bundle counts as 1 item. Wood not accepted: Pressure treated wood is not accepted into the recycle program as the chemicals render the wood unusable for recycling. Wood Pallets larger than 4 ft x 4 ft construction will not be accepted. Carpet/Padding: Carpet and/or padding should be rolled tightly and bundled at both ends with Duct Tape. Carpet and padding must be in separate rolls. Wet carpet & padding rolls/Bundles should be no larger than 4 FT x 2 FT and dry rolls should no larger than 6 FT x 2 FT rolls. Each roll counts as 1 item. Refrigerator/Freezer: We do not accept commercial refrigerators/freezers or ones that have locking doors. Please clean the refrigerator so that there is no mold present anywhere on the appliance. Empty all food and fluid contents; remove glass from shelves and dispose of the glass in the garbage cart, not the recycle cart. Shelves (metal or plastic) and the ice maker remain inside. Tape doors shut with Duct Tape. Apply 1st Tape Row 1 foot below the top of the Refrigerator. 2 Tape Second row in the middle. A 3rd tape row 1 foot from the bottom. Taping just 3 sides. Do not tape the BACK side which results in wrapping all the way around the appliance. Drivers need to open the doors to inspect inside. Doors not securely taped shut will result in the refrigerator/freezer being left behind. Toilets (1 Piece or 2 Piece): Tank and bowl are dry. Body is free of urine or fecal matter. No cracks or broken body parts. Please inform Customer Service if the tank is removed (makes 2 items on list). Boxes: Generally, if an item is approved by CWS Customer Service to be boxed up, the boxed packages must be no larger than 4FT x 4FT x 2FT, under 60 pounds and taped shut with duct tape. Clothes/Textiles: Clothes and textiles are required to be placed in one of two packages. Boxes: All boxed packages must be no larger than 4 FT x 4 FT x 2 FT, weigh under 60 pounds and be taped shut with duct tape (not shipping tape). Plastic Bags: All bags must be clear/see through plastic garbage bags. 13 Gal or 30-32 Gal sized bags are OK to use. Bags must weigh less than 60 pounds. We DO NOT ACCEPT commercial items, construction debris, glass (except intact glass on TV), mirrors, hazardous waste or furniture that has/had bed bugs. Items must not be placed in bags or boxes, unless otherwise specified. Santa Clara County provides a hazardous waste program for many items we cannot recycle (Ex: paint, fluorescent light bulbs, batteries etc.). REMINDER: IF YOU HAVE ANY QUESTIONS ABOUT THE ITEMS YOU HAVE SCHEDULED FOR PICK UP AND/OR THESE INSTRUCTIONS, YOU MUST CALL AND SPEAK WITH A CUSTOMER SERVICE REPRESENTATIVE AT 408-213-7800. best regards, CWS-JDO


Why do you want this page removed?