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Re: TicketWeb: Case #6
I called Roosters and they said they'd make a note that I will only
present my photo ID to enter the show on Jan 31 @ 8pm.
> From: http://www.ticketweb.com/~info
> Date: Fri, 23 Jan 2009 10:37:43 -0500 (EST)
>
> ***Please note: Do not click REPLY in your email. If you need further
> assistance please contact us using the link provided below or
> the HELP DESK at www.ticketweb.com.
> Thank You***
> Dear Robert, Thank you for contacting Ticketweb. We will be happy
> to assist you with your order M7wkra7x4. All Will Call ticket holders
> must present the original credit card used for the purchase of the
> tickets. You must also verify that the name on the credit card,
> along with the last four digits of the card number match your order
> information. For security reasons, there can be no exceptions.
> Failure to present this information may not allow you entry to the event.
> Entry is up to the discretion of the venue. Hence, we recommend that you
> contact the venue directly at (408)-736-0921 to make arrangements with
> them in advance. We apologize for the inconvenience.
> If you have any other questions, please feel free to contact us.
> Thank you for using Ticketweb, we appreciate your business.
> Ticketweb Customer Care
> Ana ZYM 316
> >On January 22, 2009 we received the following problem: Case number: 6
> Consumer name: Robert
> Company: TicketWeb
> Subject: used shopsafe to buy ticket
> Details: I bought the ticket using shopsafe (http://www.bankofamerica.com/promos/jump/shopsafe_olb/index.cfm ) and therefore there is no physical credit card associated with the purchase. How will I pick up my Will Call ticket? Thanks. TicketWeb