Dear Robert, Thank you for contacting ROKU Support. My name is Sam. I will go ahead and close this case. You will also receive a customer satisfaction survey link along with mail. Kindly click on the survey link and send your valuable suggestions about the service on this form. Please feel free to email us for further queries. Thank you for providing us with an opportunity to assist you and thank you for choosing ROKU. Regards, Sam Roku Support Note : Please be aware that your case will auto-close after 30 days of inactivity.