Hi Robert, Your Better World Club membership does not, unfoturnately, cover the cost of replacing keys. Please let us know if you have any other questions. Chris Merkel Better World Club http://www.betterworldclub.com/~cmerkel 866-238-1137 -----Original Message----- From: robert b [http://dummy.us.eu.org/robert] Sent: Tuesday, October 13, 2009 7:20 PM To: http://www.betterworldclub.com/~club Subject: lost Prius keys I have a premium membership. We lost one of our Prius keys. Is replacing it covered within our membership? Thanks.