Your Case with CaseID #213796 has been updated

["ROKU Technical Support help-at-roku.com |200911 mapquest roku/Example Allow|" <http://dummy.us.eu.org/robert>]

Dear Robert,
Thank you for contacting ROKU Support. My Name is Jackson and I will be helping you with your query.
Our records shows that your unit is out of warranty I request you to renew the warranty period.
Please click on the below link and extend your warranty period https://shop.roku.com/Roku-Digital-Video-Player-Accessories-W2.aspx. Once if you extended your 
warranty period you will get a new order number. Kindly let us know the order number so that we
could process your replacement.
Please feel free to write to us if you have further questions or issues. 
Thank you for providing us with an opportunity to assist you and thank you for choosing ROKU.
Best Regards,
Jackson
Roku Support.

Note : Please be aware that your case will auto-close after 30 days of inactivity.