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FW: [Sonic #2292008] graymail whitelists not working
- To: noelle
- Subject: FW: [Sonic #2292008] graymail whitelists not working
- From: http://dummy.us.eu.org/robert (Robert)
- Date: Tue, 16 Apr 2013 18:28:38 -0700
- Keywords: ifile: nonspam -840.20644140 downloaded -889.24386215 spam -941.83132172 ---------, spambayes, spamprobe
If this happens again, you may just wanna leave the messages in the
graymail folder.
> From: Robert
> Date: Tue, 16 Apr 2013 18:27:15 -0700
>
> > From: "Sonic.net Tech Support" <http://www.sonic.net/~support>
> > Date: Tue, 16 Apr 2013 16:12:02 -0700
> >
> > The headers you sent were not from 4/11. The one you sent was from 4/12 and it
> > did not go to Graymail. The two from 4/11 did incorrectly go to Graymail.
>
> Oh, sorry.
>
> > If you no longer have those messages, we will need headers from a new message
> > that incorrectly went to Graymail.
>
> OK.
>
> > If those two messages were deleted, you might be able to find them in the
> > Deleted Items folder or Trash folder on your email program.
>
> No. The original messages were permanently deleted in the mail client.
>
> We'll just have to hope that it doesn't happen again.
>
> Thanks.
>
> > Thanks!
> >
> > Hoai-An T. http://www.sonic.net/~support
> > Sonic.net Support 707.547.3400
> > Santa Rosa, CA 95407 http://www.sonic.net/support/