Re: [Sonic #2292008] graymail whitelists not working

[http://dummy.us.eu.org/robert (Robert )]

noelleg recently (4/17) received a graymail alert.

She left the message in the graymail folder.  I hope you can access it.

Confusingly, she claims that the message was also delivered in addition to
residing in the graymail folder.

Thanks.

 > From: http://dummy.us.eu.org/robert
 > Date: Tue, 16 Apr 2013 18:27:15 -0700
 >
 >  > From: "Sonic.net Tech Support" <http://www.sonic.net/~support>
 >  > Date: Tue, 16 Apr 2013 16:12:02 -0700
 >  >
 >  > The headers you sent were not from 4/11. The one you sent was from 4/12 and it 
 >  > did not go to Graymail. The two from 4/11 did incorrectly go to Graymail. 
 > 
 > Oh, sorry.
 > 
 >  > If you no longer have those messages, we will need headers from a new message 
 >  > that incorrectly went to Graymail. 
 > 
 > OK.
 > 
 >  > If those two messages were deleted, you might be able to find them in the 
 >  > Deleted Items folder or Trash folder on your email program. 
 > 
 > No.  The original messages were permanently deleted in the mail client.
 > 
 > We'll just have to hope that it doesn't happen again.
 > 
 > Thanks.