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Re: Feedback Circulation (fwd)



 > From: "Subscriber Services (SJMN)" <http://www.mercurynews.com/~subscriberservices>
 > Date: Fri, 15 Nov 2013 02:05:15 +0000
 > 
 > -- Please reply above this line --
 > 
 > 	Hello there,
 > 
 > 	I appreciate you taking the time today to alert us of the issues you
 > are experiencing.
 > 
 > 	Please accept my sincere apologies for the poor service you have
 > received. 
 > 
 > 	I have contacted the carrier regarding the issues and made sure you
 > were not charged for the papers during your vacation hold. 
 > 
 > 	Thank you again for being a loyal subscriber.
 > 
 > --
 > Sincerely,
 > Jorge Ferreira
 > Customer Advocate Team Member
 > http://www.mercurynews.com/~subscriberservices
 > https://www.subscriberconcierge.com/where-I-live [1]
 > 
 > Links:
 > ------
 > [1] https://www.subscriberconcierge.com/where-I-live
 > 
 > Please rate my reply:
 > http://nicereply.com/bay-area-news-group/21023?ticket=14925914/116030
 > 
 > > From: http://www.subscriberconcierge.com/~webmaster
 > > Date: November 14, 2013 5:52:00 PM PST
 > > To: Subscriber Services (SJMN) <http://www.mercurynews.com/~subscriberservices>
 > > Subject: Re: Feedback Circulation
 > > 
 > > Feedback Circulation
 > > 
 > > Name: NOELLE
 > > Phone: our-San-Jose-phone-number
 > > Email: http://dummy.us.eu.org/noelleg
 > > 
 > > Comments: I had vacation hold 10/27 and wasn't credited.worse,
 > > newspaper was delivered when I wasn't here.Actually, deliveryperson
 > > only delivers on Sundays when it's supposed to be Friday-Sunday(this
 > > has been going on for months)
 > > 
 > > Route #: 43630
 > > 
 > > Account #: 11236103735
 > > Service Type: 3D
 > > 
 > > Address:   




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