> From: "Subscriber Services (SJMN)" <http://www.mercurynews.com/~subscriberservices> > Date: Wed, 04 Dec 2013 04:02:27 +0000 > > Hello there, > > I appreciate you taking the time today to alert us of the issues you > are experiencing. > > Please accept my sincere apologies for the poor service you have > received. I will get involved personally to resolve the matter. > > I have contacted the branch manager regarding the delivery of papers > during your vacation hold. > > Thank you again for being a loyal subscriber. > > -- > Sincerely, > Jorge Ferreira > Customer Advocate Team Member > http://www.mercurynews.com/~subscriberservices > https://www.subscriberconcierge.com/where-I-live [1] > > Links: > ------ > [1] https://www.subscriberconcierge.com/where-I-live > > Please rate my reply: > http://nicereply.com/bay-area-news-group/21023?ticket=16172105/123819 > > > From: Noelle <http://dummy.us.eu.org/noelleg> > > Date: December 2, 2013 7:21:36 PM PST > > To: Subscriber Services (SJMN) <http://www.mercurynews.com/~subscriberservices> > > Subject: Re: Re: Feedback Circulation > > > > 11236103735 > >