> From: Noelle <noelle> > Date: Wed, 26 Aug 2015 16:10:51 -0700 (PDT) > > I downloaded ICA file from Mt Sinai called helpdesk for ticket(this is > separate issue from spreadsheets,this is about access to hospital EMR) > ICA files for configuring info between servers & clients > hospital only allows a few contractors at a time to have access, that's > why person helping me didn't have access Ah. The helpers needed help.