> From: Noelle <noelle> > Date: Sat, 3 Oct 2015 15:38:26 -0700 (PDT) > > i noticed that I think you'll need to call 'em again today to figure out why they didn't email you a new link. > On Sat, 3 Oct 2015, Robert wrote: > > I sent them an email from your account asking for a new link to a new > > download of the book you bought. > > > > If they don't reply, you should call them on the phone -- the phone number > > is in the original email they sent when fulfilling your order. If that > > doesn't work, you need to call them to cancel your order. Then, you can > > either re-order it or buy the hardcopy. If you cannot reach them in any > > way, I would call your credit card company to get a refund on your > > purchase. At that point, you can re-order it.