> From: Noelle <noelle> > Date: Tue, 7 Feb 2017 12:38:00 -0800 (PST) > > PS also ran a full computer AVG scan, no viruses found Perfect. In most of these cases, it's just some injected JavaScript that's bringing up the bogus pop-up and it means nothing -- except it's trying to phish you into clicking on a link or calling a phone number. Firefox is good about not letting the computer get infected -- unless, of course, you do call a phone number, click on a link, or uninstall something through the Control Panel. Exiting out of Firefox should be the first course of action. And, when bringing Firefox back up, you should not restore the session, otherwise you'll get the pop-up again.