It appears that we may be having a similar problem with Alliance that we are with Keypoint w.r.t. insisting that accounts associated with the trust be "joint" accounts. In particular, Alliance is saying that the existing individual checking and savings accounts cannot be changed to the trust because there is a mortgage account associated with my same member number. To your knowledge, has anyone else with a mortgage with Alliance experienced this problem? As a possible solution, they suggested opening up brand new accounts under the name of the trust; in that case, they would be essentially "joint" accounts since Robert needs to have his social security number as the primary Tax ID on the accounts (this is stipulated in the certification), with my SSN being secondary. Thanks for any further advice.