I think about it. I already canceled my coverage, which may already send them the message. > From: Noelle <noelle> > Date: Sun, 26 Jul 2020 09:19:12 -0700 (PDT) > > write them an actual letter. might have more impact > > Brightstar Device Protection > box 03 > Alpharetta, GA 30009-9998 > > On Sun, 26 Jul 2020, Noelle wrote: > > is there a way to write a letter instead? > > > > On Sun, 26 Jul 2020, Robert wrote: > > > > From: Robert <http://dummy.us.eu.org/robert> > > > > Date: Sat, 25 Jul 2020 11:12:02 -0700 > > > > > > > > > From: Noelle <noelle> > > > > > Date: Tue, 30 Jun 2020 15:00:20 -0700 (PDT) > > > > > > > > > > when are you going to fill out survey and complain? > > > > > > > > Since I finally got my $149 refund, I will do so soon-ish. > > > > > > Unfortunately, took too long. > > > > > > See attached.