Re: Transamerica Inquiry Response [ ref:_00D412jpCC._5004Mj1HOe:ref ] (fwd)

[robert <http://dummy.us.eu.org/robert>]

I sent them another message.

I couldn't find the forementioned chat icon.

 > From: Noelle <noelle>
 > Date: Wed, 5 May 2021 08:26:13 -0700 (PDT)
 >
 >  > Date: Wed, 5 May 2021 15:23:02 +0000 (GMT)
 >  > From: Online Interaction Team Email - Authenticated General  <http://www.transamerica.com/~customercare.retirement>
 >  > 
 >  > Dear Noelle,
 >  > 
 >  > We value your trust in us, especially when you share personal information. 
 >  > Unfortunately, email communication does not safeguard your confidential 
 >  > account details, and we need you to go about this matter in any of the 
 >  > following secure ways. So that we can assist you, please:
 >  > 
 >  > VISIT US ONLINE
 >  > 
 >  > transamerica.com
 >  > 
 >  > Once logged in, you can make updates or changes to your account safely. You 
 >  > also can chat with a Customer Care Center Representative using the icon at 
 >  > the bottom of the screen. If you need help registering or accessing your 
 >  > account online, call us at 877-717-8858 weekdays 7:00 a.m. to 8:00 p.m. CST
 >  > 
 >  > FAX OR MAIL FORMS 866-835-8863 Transamerica fax
 >  > 
 >  > Attn: Processing
 >  > 4333 Edgewood Rd NE
 >  > Cedar Rapids, IA 52499
 >  > 
 >  > When you fax documents, please note we can only accept ink-stamped 
 >  > notarization. It would be best if you mailed us originals with a raised seal 
 >  > notarization. Form instructions note if notarization is required. For your 
 >  > protection, we are unable to accept forms via email.
 >  > 
 >  > CALL CUSTOMER CARE 800-755-5801
 >  > 
 >  > Weekdays 7:00 a.m. � 8:00 p.m. CST
 >  > 
 >  > You can call our Customer Care Center with your questions or if want to know 
 >  > more about our Secure Email Portal to send in forms. It takes a few extra 
 >  > steps to set up but can ensure your information is safe.
 >  > 
 >  > Thanks for keeping us a part of your financial strategy.
 >  > 
 >  > Warmest regards,
 >  > 
 >  > Andrea O.
 >  > www.transamerica.com
 >  > 
 >  > Transamerica
 >  > 6400 C Street SW,  Cedar Rapids, IA 52499