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Request #312890: How would you rate the support you received?



Hello 4wix34u02,

We'd love to hear what you think of our customer service. Please take a moment 
to answer one simple question by clicking either link below:

How would you rate the support you received?

You can copy the following URL into your browser to rate:

  https://performancebike.zendesk.com/requests/312890/satisfaction/new/qLbZGckIeFmsqLsRwqWpUSFql?locale=1

Here's a reminder of what this request was about:

----------------------------------------------

 I., May 24, 2022, 9:23 AM PDT

Hello Robert,

I am reaching out today in regards to order number 7558734 for a Topeak 
Survival Wedge Pack II Bike Saddle Bag w/Tool Kit, unfortunately, Topeak has 
since discontinued this item however it has been replaced with the item below. 
If you would like to replace your order for this updated version please let me 
know and I would be happy to get that started for you! If you have any 
questions for me before making a decision please do not hesitate to reach back 
out at any time.

https://www.performancebike.com/be/admin/orders.php?oID=7558734&action=edit

Best Regards,

 I.
Customer Service Specialist

www.PerformanceBike.com
530-894-5048 | 800-727-2453

--------------------------------
This email is a service from Performance Bicycle.

[REOQ27-XR8GX]




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