Hi Robert, I apologize as we were waiting to do this after we swapped your battery. This will again happen next week, I apologize for the delay! Best, Aly Basham Sr Project Coordinator (707) 347-9312 *Production Department* | Simply Solar (707) 285-7037 <7072857037> http://www.simplysolarca.com/~production www.simplysolarca.com 1740 Corporate Circle, Petaluma, CA 94954 On Fri, Mar 17, 2023 at 5:00 PM robert b <http://dummy.us.eu.org/robert> wrote: > What I'm saying is that I never got an email about the monitoring portal. > I don't have access.