Re: Fw: Work with the Concierge Team Today: Network Upgrade

[Robert <http://dummy.us.eu.org/robert>]

 > From: Noelle <noelle>
 > Date: Fri, 7 Mar 2025 16:06:56 +0000 (UTC)
 >
 >  do you understand what this is about?

No, I don't.  I found

 https://help.credomobile.com/support/solutions/articles/151000206073-we-are-upgrading-our-network

but it doesn't explain what is happening.

Perhaps you should just follow the directions and reply to the email with
your cell phone number, like it says.

 >    ----- Forwarded Message -----
 >    From: CREDO Mobile <http://www.t.credomobile.com/~info>
 >    To: "http://dummy.us.eu.org/noelleg"; <http://dummy.us.eu.org/noelleg>
 >    Sent: Friday, March 7, 2025, 7:02:06 AM PST
 >    Subject: Work with the Concierge Team Today:  Network Upgrade
 > |  
 >  Want to stop receiving emails from us? Unsubscribe here.
 >  |
 > Dear Noelle, 
 > 
 > CREDO Mobile is upgrading our network. With the network upgrade,
 > you will enjoy the connectivity and speed you need to stay in touch
 > with what matters.  | We have been emailing you a lot, but it is
 > important that you order your SIM Card right away.  The
 > network upgrade is required. Working with the Concierge team now is
 > the fastest and easiest way to upgrade your network.  | We have
 > established a concierge team to provide one on one service in
 > assisting you with the entire network upgrade process. Our
 > concierge team is specially trained and is the fastest way to
 > upgrade your network. The concierge team is available via email
 > between the hours of 8:00am to 6:00pm EST. This service is not
 > available by phone.
 > 
 > Action is required for each line on your account. Your first step
 > is to order a network upgrade SIM card. Ordering the SIM card will
 > have NO impact on your service.
 > 
 > Take advantage of the concierge team and reply to this email with
 > the address you would like SIM card shipped to via USPS.
 >    
 >  - Multi-line Accounts: please specify each mobile number on your
 >    account and what shipping address corresponds with that mobile
 >    number
 > 
 >  - We cannot ship to boxes
 > 
 > Reply to this email today to start the network upgrade process by
 > using our specialty concierge team. Please do not respond to this
 > email with other customer service concerns.
 > 
 > If you have already responded to this email and have ordered your
 > SIM Card, please disregard this email.
 > 
 > Please know, while our network is changing, our values are
 > not. Thanks to our loyal customers, we have donated over $95
 > million to progressive nonprofits.  This month we are donating to:
 > Amazon Watch, American Civil Liberties Union and Americans for Tax
 > Fairness.
 > 
 > Thank you for being a CREDO Mobile member and standing with us for
 > positive change.
 > 
 > Questions? Send us an email or write us at: box 981445, West
 > Sacramento, CA 95798-1445
 > 
 > This message was sent to (http://dummy.us.eu.org/noelleg). We hope you
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