Re: Thank you for your feedback

[http://dummy.us.eu.org/robert (Robert )]

It is Bill Pay that's the issue.  If a bill to a payee has already been
paid, in order for me, for example, to change the next payment amount, I
need to find when the next occurrence will occur (I'll need to know the
recurrence frequency for that) on the calendar and then change that.
Instead of having to know the frequency a recurring payment and search
through calendars, I would prefer to be able to just open the payee, look
at a date list of the recurrences, click on a particular recurrence, and
change its amount.  Ideally, I'd be able to either change the single
payment for an occurrence or to change the amounts for all future
occurrences via this interface.

 > From: Neeru Kalia <http://www.app.medallia.com/~noreply>
 > Date: Tue, 7 Apr 2026 11:42:39 -0700 (PDT)
 >
 > Hi Robert,
 > 
 > Thank you so much for taking the time to share your feedback. We truly 
 > appreciate you giving us the opportunity to understand your experience and work 
 > toward a solution. Visibility and control over recurring payments are very 
 > important, and your input is incredibly valuable to us.
 > 
 > If you’re open to it, could you share a bit more detail about what you 
 > encountered? For example, was this related to Bill Pay or another type of 
 > recurring payment? Any additional context will help us better understand the 
 > situation and determine next steps.
 > 
 > I’d also be happy to connect with you by phone if that’s easier, please let 
 > me know a time that works best for you.
 > 
 > Thanks again for your thoughtful feedback. We look forward to learning more and 
 > assisting you further.
 > 
 > Kind Regards,
 > Neeru Kalia
 > http://www.kpcu.com/~nkalia