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sneakemail payment
- To: robert
- Subject: sneakemail payment
- From: http://dummy.us.eu.org/robert (Robert)
- Date: Sun, 29 Aug 2010 12:49:46 -0700
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An online representative will be with you shortly. You are number 1 in the
queue.
Chat Information
You are now chatting with 'Mike'
Mike: Welcome to KeyPoint Credit Union's Live Chat service. How may I
assist you?
ROBERT: I'd like to do a stop payment on an online billpay check
that was sent to the wrong address.
Mike: Just so you are aware, the $28 stop payment fee would apply.
Mike: May I have your account number, please?
ROBERT: i was told that stop payments on online billpays do not have
fees.
Mike: That is incorrect information. The normal stop payment fee would
apply.
ROBERT: Kim D. said that there was no fee. Oh, well. Never mind,
then. I'll just lose the $12, then.
Mike: I'm sorry you were misinformed.
Mike: Is there anything else I can assist you with today?
ROBERT: nope.
Mike: Thank you for choosing Keypoint Credit Union. Have a nice day.
ROBERT: thanks.