I cannot find any info on why you're having so many problems getting the printer to work. It should've just worked out-of-the-box. I recommend that you go through the Troubleshooting section on the Epson page: http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=58602&infoType=Downloads&cookies=no If it's not too much trouble, you might also connect the printer directly to the laptop and try printing that way, in order to get the right drivers installed. Good luck.