I see from this posting: https://www.reddit.com/r/ATT/comments/16tewjo/comment/k2itqrs/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button that you cannot use your phone number when you unlock your phone. You'll need to use the IMEI, which is available via the Settings on Android. If you want, you could send the phone to my sister and she could unlock it. I think she would need the PIN you selected when you set up the phone initially, 'tho. > From: robert <http://dummy.us.eu.org/robert> > Date: Thu, 04 Jan 2024 13:35:35 -0800 > Gail - > I found that you can unlock your phone at https://www.att.com/deviceunlock . > You'll need to follow the prompts in order for the request to go through. > If I knew the answers, I'd do it for you, but I do not know the answers to > most of the questions. > > From: robert <http://dummy.us.eu.org/robert> > > Date: Thu, 04 Jan 2024 13:27:13 -0800 > > Thanks for all your efforts here. > > I'll contact my sister to tell her that the phone is still locked to AT&T > > and we'll go from there. > > > From: robert <http://dummy.us.eu.org/robert> > > > Date: Tue, 02 Jan 2024 11:27:23 -0800 > > > OK. We can wait.