Re: [Sonic #7202848] unable to enter landline phone keypad touchtones after connecting on call

[http://dummy.us.eu.org/robert (Robert )]

Has there been any progress on this?  As far as I can tell, the touchtones
pad is still not working after a call connects.

 > From: http://www.sontec.sontrak.net/~support
 > Date: Wed, 28 Jun 2023 13:50:17 -0700
 >
 > Hi,
 > 
 > Sonic Support here.  Thanks for that info.  Our Network Operations team has 
 > confirmed that you are part of a known firmware issue that is effecting a rare 
 > subset of customers.   We apologize for the amount of time you have put into 
 > this, but appreciate your help in confirming this.  We will continue to 
 > investigate and when we have an answer, will roll out an updated firmware.   
 > 
 > Ken
 > Technical Support Representative
 > 
 > http://www.sonic.net/~support                         Sonic.
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 > 1.855.394.0100 (Tech Support)       Santa Rosa, CA 95407
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